Privacy Policy

Overview

NeuroVet Direct is committed to protecting the privacy of veterinary professionals who use our services. This policy explains what information we collect, how we use it, and your rights.

Information We Collect

• Contact details you provide (name, email, clinic name, phone number)
• Clinical case information submitted through the case submission form
• Communications exchanged during consultations or enquiries
• Basic website usage data (anonymized analytics)

How We Use Your Information

• To provide clinical neurology support and consultation services
• To respond to enquiries and schedule consultations
• To improve service quality and website functionality
• To communicate service updates relevant to your professional practice

Clinical Data

Case information submitted through NeuroVet Direct is treated with the same confidentiality expected in professional veterinary practice. Patient data is used solely for the purpose of providing clinical guidance and is not shared with third parties.

Data Retention

We retain professional contact information and case records for as long as necessary to provide ongoing clinical support. You may request deletion of your data at any time by contacting us.

Your Rights

You have the right to access, correct, or request deletion of your personal data. You may also withdraw consent for communications at any time. To exercise any of these rights, please contact us at contact@neurovetdirect.com.

Contact

For any privacy-related questions, please email contact@neurovetdirect.com.